Privacy Policy
1. Purpose and scope of collection
The main information collection on the website includes: Full name, email, phone number, customer address. This is the minimum necessary information for customers to use Lohafood's online delivery service.
2. Scope of information use
Lohafood uses the information provided by customers to:
Providing online sales services with door-to-door delivery to customers.
Send confirmation information and notices about information exchange activities between customers and Lohafood.
Contact and support customers in special cases.
Do not use customers' personal information other than for confirmation and contact related to transactions on the website.
Lohafood is responsible for cooperating in providing customer information upon request from a competent state agency.
3. Information storage time
Members' personal data will be stored until cancellation is requested. In all other cases, member personal information will be kept confidential.
4. Persons or organizations that may have access to that information
– Partners are the parties that provide services to us related to order fulfillment and are limited to the scope of necessary information as well as applying regulations to ensure security and confidentiality of personal information. .
– We use services from a third-party service provider to perform a number of activities related to the Lohafood website.Third parties may then access or process personal information in the course of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements relating to personal information.
– Programs are linked, co-implemented, or outsourced for the purposes stated in Section 1 and personal information security requirements always apply.
– Legal requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer (if any): in the event of a full or partial merger or consolidation with another company, the buyer will have the right to access information stored and maintained by us, including personal information.
5. Address of the unit that collects and manages personal information
LONG HUNG IMPORT-EXPORT PRODUCTION COMPANY LIMITED
Address: Group 15, Nam Son hamlet, Quang Trung commune, Thong Nhat district, Dong Nai province, Vietnam
Phone: 0985 141 767
Email: longhungimexco@gmail.com
6. Methods and tools for users to access and edit data:
Customers can check their information by viewing the most recent order confirmation email. To edit personal information, customers can contact Phone number: 0985 141 767 or send Email: longhungimexco@gmail.com to us.
7. Mechanism for receiving and resolving relevant consumer complaints
Customers have the right to submit complaints about the disclosure of personal information to third parties to the administration of Lohafood . When receiving these responses, Lohafood will reconfirm the information and is responsible for answering the reasons and instructing customers to restore and re-secure the information.
8. Committed to protecting customer personal information
Customers' personal information on this website is committed to absolute confidentiality according to Lohafood's personal information protection policy. Collecting and using each customer's information for other purposes is only done with that customer's consent, except in cases prescribed by law.Lohafood commits to:
Do not use, do not transfer, do not provide or disclose to any third party the customer's personal information without permission or consent from the customer, except in cases required by law. different determination
In the event that the information server is attacked by hackers leading to loss of personal customer data, Lohafood will be responsible for reporting the incident to the investigating authorities for timely handling and notification to customers. Are known.
Absolutely secure all customer online transaction information, including invoice information.