Privacy Policy
1. Purpose and scope of collection
The main information collection on the website includes: Full name, email, phone number, customer address. This is the minimum necessary information for customers to use Lohafood's online delivery service.
2. Scope of information use
Lohafood uses the information provided by customers to:
Providing online sales services with door-to-door delivery to customers.
Send confirmation information and notices about information exchange activities between customers and Lohafood.
Contact and support customers in special cases.
Do not use customers' personal information other than for confirmation and contact related to transactions on the website.
Lohafood is responsible for cooperating in providing customer information upon request from a competent state agency.
3. Information storage time
Members' personal data will be stored until cancellation is requested. In all other cases, member personal information will be kept confidential.
4. Persons or organizations that may have access to that information
– Partners are the parties that provide services to us related to order fulfillment and are limited to the scope of necessary information as well as applying regulations to ensure security and confidentiality of personal information. .
– We use services from a third-party service provider to perform a number of activities related to the Lohafood website.Third parties may then access or process personal information in the course of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements relating to personal information.
– Programs are linked, co-implemented, or outsourced for the purposes stated in Section 1 and personal information security requirements always apply.
– Legal requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer (if any): in the event of a full or partial merger or consolidation with another company, the buyer will have the right to access information stored and maintained by us, including personal information.
5. Address of the unit that collects and manages personal information
LONG HUNG IMPORT-EXPORT PRODUCTION COMPANY LIMITED
Address: Group 15, Nam Son hamlet, Quang Trung commune, Thong Nhat district, Dong Nai province, Vietnam
Phone: 0985 141 767
Email: longhungimexco@gmail.com
6. Methods and tools for users to access and edit data:
Customers can check their information by viewing the most recent order confirmation email. To edit personal information, customers can contact Phone number: 0985 141 767 or send Email: longhungimexco@gmail.com to us.
7. Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as notified
Protecting your personal information is very important, you are assured that the information provided to us will be kept confidential. Lohafood commits not to share, sell or rent your personal information to anyone else. Lohafood commits to only use your information in the following cases:
- Improve the quality of customer service
- Resolve disputes and complaints
- When required by law enforcement agencies.
Lohafood understands that your right to protect personal information is also our responsibility, so in any case of questions or comments related to Lohafood's privacy policy, and related to personal information being used for the wrong purpose or scope as notified, please contact us via Phone: 0985 141 767 or send Email: longhungimexco@gmail.com to us.